Web 2.0 is beginning to allow greater interaction between the Library and its users. As technology continues to develop this will lead to greater scope. Currently the Library uses web 2.0 technologies in a variety of low fuss/high impact ways to increase users knowledge and update them on what we are doing and what other news may impact upon them. As the technology changes/develops there are a enhancements should increase. The impact of the technology is dependent on user demand and access as well as the perceived need.
User driven services are enhanced and increased through the use of Web 2.0 technologies. The danger may be in encroaching into social networking domains that the user perceives as personal space for individuals rather than instititutional - but this doesn't appear to be happening. As users become more enamoured of these web 2.0 technologies the number of ways that they can be used to integrate with library services and resources will continue to grow. Simply making things available online increases the ability of users to interact with them.
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